PRIVACY POLICY
Last Revised 07/28/2022
This Privacy Policy (“Privacy Policy”) for LavaMae d/b/a LavaMaeˣ (“Company”, “we”, “us” “our”) describes how we collect, use and disclose information about visitors of the Company’s website www.lavamaex.org (the “Website” and such individuals, a “Visitor”), individuals utilizing mobile showering systems that contain our underlying software and technology (such individuals, a “Guest”), individuals utilizing and/or licensing our software and technology that enable the provision of showering systems and other mobile hygiene services to Guests (“Partners”).
The Website, the underlying software that enables the provision of showering systems and mobile hygiene services to Guests and any associated platforms or dashboards, including LavaMaeˣ Connect – https://connect.lavamaex.org (“Mobile Hygiene Technologies”), the administration of us directly providing showering systems to Guests (“Showering Service”), and any content, tools, features and functionality offered on or through our Website, Mobile Hygiene Technologies, or Showering Service are collectively referred to herein as the “Services.”
For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services.
PLEASE READ THIS PRIVACY POLICY CAREFULLY.
If you do not want information about you used as described in this Privacy Policy, please do not access or use the Services.
1. UPDATING THIS PRIVACY POLICY
We may modify this Privacy Policy from time to time in which case we will update the “Last Revised” date at the top of this Privacy Policy. We will notify you and/or take other steps as required by applicable law. The updated Privacy Policy will be effective as of the time of posting, or such later date as may be specified in the updated Privacy Policy. IF YOU DO NOT AGREE TO ANY UPDATES TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR CONTINUE TO USE THE SERVICES.
2. COMPANY’S COLLECTION AND USE OF INFORMATION
Information Collected Directly From You
In order to provide you with the Services, we may ask you to provide us with certain details or information about you. Information that you submit through the Services may include:
Contact information, including name, telephone number and email address, as it relates to Guests, we also collect date of birthday and location where you received the Services. We collect basic contact details to communicate with you, provide you with the Services, personalize the Services for you, improve and enhance our Services, market to you, and conduct research and analytics;
Account information for your commercial account as a Partner, including username, password, security questions, and which organization and/or provider you belong to within the Mobile Hygiene Technologies. We collect account information to maintain and secure your commercial account with us, provide you with the Services (including providing assistance, consulting services, and support), enable you to request the Services according to your preferences, and administer your relationship with us. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately;
Professional information, including your company name, division, job title, professional and educational information. We collect such information to explore potential business opportunities with you and provide the Services;
Demographic information, including country, city, and state/province. If you are a Guest utilizing the Showering Services, we also collect gender identity, race, ethnicity, employment status, sexuality, disability status, housing situation, health-related information and veteran status. We collect demographic information to provide you with the Services, personalize the Services for you, advertise to you, and facilitate, sponsor, and offer certain events
Interaction and feedback regarding the Services, including search queries on the Mobile Hygiene Technologies, and certain interactions you make via the Services, such as information viewed. We collect this interaction and feedback to provide you with the Services, improve and enhance our Services, conduct research and analytics, and for security purposes;
Applicant details, including information included in your resume or CV, references, and job history. We collect applicant details to evaluate your candidacy and process your application for employment; and
Any other information you choose to include in communications with us, for example, when submitting information through a webform.
Our Services may require you to enter certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing the Services.
Information Collected From Other Sources
We may obtain information about you from the following third party sources:
Your employer, in order to provide you with access to the Mobile Hygiene Technologies, market to you/your employer, and for security purposes;
Social networking platforms, for example, LinkedIn, when you have a publicly-available profile containing information about yourself. We use this information to network with you, advertise to you, and seek business opportunities;
Service providers and other similar entities collecting or processing data about you on our behalf;
Partners when you utilize the Mobile Hygiene Technologies;
Business-to-Business marketing databases or other data provider companies, which is used to advertise and market our Services; and
Career websites, such as LinkedIn, Monster, or Indeed, which is used to process your application for employment.
Any information we receive from outside sources will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. See Section 7 below for more information.
Information Collected Automatically
We automatically collect certain information about Guests’ use of Showering Service including:
Date of the receipt of Services;
Location of Services; and
Service type.
In addition, we also automatically collect certain information about your interaction with the Website (“Usage Data”). To do this, we may use cookies, web beacons/clear gifs, and other tracking technologies (“Tracking Technologies”), including Google Analytics, to provide and enhance the performance of our Services, facilitate and enhance user experience, monitor and analyze trends, usage and activities in connection with the Services and conduct internal research and development. For further information about Google Analytics, please visit https://support.google.com/analytics/answer/6004245?hl=en. Usage Data may include:
Unique device identifier;
Device type, such as your phone, computer, or tablet;
IP address;
Browser type;
Date and time stamps, such as the date and time you first accessed the Services;
Operating system;
Log data;
Number of visits;
Language of device;
Geolocation; and
Other information regarding your interaction with the Services, such as clickstream data and ad impressions.
We use the Usage Data we collect automatically to: run analytics and better understand user interaction with the Services, and improve and provide the Services.
In addition to the foregoing, we may use all of the above information to
Create anonymized and aggregated data sets that we may use for a variety of functions, including research, internal analysis, analytics, and other functions;
Comply with any applicable legal obligations;
Detect, investigate, and prevent activities that may violate our policies or be illegal;
Enforce any applicable terms of use; and
Protect or defend the Services, our rights, the rights of our, Visitors, Guests, Partners or others.
3. HOW THE COMPANY SHARES YOUR INFORMATION
In certain circumstances, we may share your information with third parties. Such circumstances may include:
With vendors or other service providers, such as
Data analytics vendors;
Data storage providers;
Email vendors; and
Security vendors
With our affiliates or otherwise within our corporate group.
Representatives of our business customers, such as your employer.
To comply with applicable law or any obligations thereunder, including cooperation with law enforcement, judicial orders, and regulatory inquiries.
In connection with an asset sale, merger, bankruptcy, or other business transaction
To enforce any applicable terms of service.
To ensure the safety and security of the Company and/or its users
When you request us to share certain information with third parties, such as through your use of social media widgets or login integrations.
With professional advisors, such as auditors, law firms, or accounting firms.